Evans Garment Restoration - High Policyholder Satisfaction

	Restoring More, So Claims Cost Less with the Industry's Only Patented Process	CONTACT US CLICK HERE TO SUBMIT A CLAIM OR CALL TOLL-FREE 24/7/365 866.93.EVANS (933.8267) ADJUSTERS \| RESTORERS \| VIRTUAL TOUR

EGR We’ll Delight Them, You Take the Credit

Any loss requiring garment restoration is going to be a traumatic one for the policyholder. And it’s as important for you to manage their emotional state as it is to manage the rest of the project.

Evans can make a real difference in letting your policyholder know that they are in good hands with you as you take powerful action to set them on the road to recovery.

Here’s how Evans creates delighted policyholders:

We get them a week’s worth of emergency clothes within 24 hours of pack out. This typically means that they are in their own clothes the very next day following a loss.

We restore between 92-93% of garments and textiles and 95% of soft goods successfully. This means that they don’t have to shop during a time of great stress or wait for seasonal clothing to become available. They also don’t have to make the hard choice to take a check that won’t cover replacement costs or deal with the adjuster telling them that they have exceeded policy limits. (Let’s face it, an angry policyholder is looking for someone to blame and we don’t want that to be you!)

We practice “high touch” customer service and contact the policyholder five times during the process including a follow-up after final delivery to insure complete satisfaction. You won’t have to worry about a job going south because the garment restorer dropped the ball!

Remember, you are judged by the company you keep. At Evans, we know that our performance is a reflection on you and take your confidence in us very seriously.

Alan L., Hurst, TX
“I really appreciate the professional demeanor and how they communicated with us. I would recommend them to anyone who requires their services!”

Neil and Ellen E., Blaine, MN
“You did the job right the first time, treated my possessions with respect and worked well with my insurance company. Fantastic service!”

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